Terms & Conditions

1. About PrescrYbe Health

PrescrYbe Health ("PrescrYbe," "we," "our," or "us") operates a technology platform that facilitates connections between patients and independent licensed clinical partners and pharmacy partners. PrescrYbe is not a medical provider, clinic, or pharmacy. We do not employ physicians, nurse practitioners, or any licensed clinical staff. We do not practice medicine, issue prescriptions, or dispense medications.

All clinical decisions — including whether to prescribe, what to prescribe, and at what dosage — are made solely by independent licensed clinical partners. All pharmacy fulfillment is handled by independent licensed pharmacy partners.

2. Eligibility

To use PrescrYbe's platform, you must:

• Be at least 18 years of age

• Be a resident of the United States in a state where services are available

• Have access to an internet-connected device capable of completing an online intake

• Provide accurate and complete information in all intake forms and platform communications

Meeting these eligibility requirements does not guarantee that a provider will issue a prescription or that treatment will be approved. All prescribing decisions are at the sole clinical discretion of the reviewing licensed provider.

3. Platform Services vs. Clinical Services

PrescrYbe provides technology platform services: an intake interface, patient coordination, and communications infrastructure. Clinical services — including provider consultations, prescription issuance, and medical review — are provided by independent licensed clinical partners, including OpenLoop Health and affiliated professional corporations.

Your use of this platform does not establish a doctor-patient relationship between you and PrescrYbe. Any clinical relationship is formed exclusively between you and the independent licensed provider who reviews your intake.

4. Prescription Medications and Compounded Drugs

Where a provider issues a prescription, fulfillment is handled by licensed pharmacy partners including Triad Rx, RedRock Pharmacy, and Beaker Pharmacy. Compounded medications are not FDA-approved drug products. They are customized formulations prepared by licensed compounding pharmacies at the direction of a licensed prescribing provider, in accordance with applicable federal and state compounding law.

PrescrYbe makes no representations regarding the efficacy, safety, or appropriateness of any specific treatment for any individual patient. All treatment decisions rest with the licensed provider.

5. Not a Replacement for Emergency Care

PrescrYbe's platform is not designed for emergency medical situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use this platform to seek emergency medical care.

6. Accuracy of Information

You agree to provide truthful, complete, and accurate information in all health intake forms and platform communications. Providing false or misleading health information may result in clinical harm and is grounds for immediate termination of your platform access. PrescrYbe and its clinical partners are not liable for adverse outcomes resulting from inaccurate information you provide.

7. Payment Terms

All fees for platform services, including any provider review fees, are due at the time of service. Prescription and medication costs are separate from platform fees and are determined by the dispensing pharmacy. All costs are your sole financial responsibility. PrescrYbe services are not covered by health insurance. Refund eligibility is governed by our Refund Policy.

8. Out-of-Network Status

All clinical partners accessible through PrescrYbe's platform operate on a direct-pay, out-of-network basis with respect to all health insurance plans. You are solely responsible for all costs associated with services received through this platform.

9. Intellectual Property

All content on this website — including text, graphics, logos, icons, and software — is the property of PrescrYbe Health and is protected by applicable intellectual property law. You may not reproduce, copy, distribute, or use any content from this site without prior written permission from PrescrYbe Health.

10. Limitation of Liability

To the maximum extent permitted by law, PrescrYbe Health and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this platform or the services facilitated through it. This includes outcomes of clinical decisions made by independent providers, pharmacy fulfillment issues beyond our reasonable control, or interruptions in platform access. Your use of this platform is at your own risk.

11. Modifications to These Terms

PrescrYbe reserves the right to update these Terms and Conditions at any time. Changes become effective upon posting to this page. Continued use of the platform following any update constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, without regard to conflict of law provisions.

13. Contact Us

For questions about these Terms, contact PrescrYbe Health at support@prescrybe.health.